TERMS AND CONDITIONS

 

Prices

These include all expenses as outlined in the itineraries, brochures or website.

Transportation

Transportation, transfers, excursions and tours shall be by our safari vehicles which include 4×4 wheel tour vans, safari mini bus and saloon cars. On special request we can organise for 4×4 land cruiser or Mercedes tourist truck but the cost is slightly higher.

Payment

All safaris must be fully paid before commencement of the safari.

Safari Orientation

Unless the safari is private, clients will share the safari facilities with others. Clients are therefore advise to be good-natured and enjoy being with others. Be prepared to encounter customs and habits, which may be different from your own and forms part of adventure.

Changes of Itineraries

The sequence of itineraries is normally adhered to but the company reserves the right to make alterations occasioned by weather, road works high season congestion or any other unforeseen circumstances.

Cancellation

In case a booking is cancelled the following cancellation fees shall apply

No show  100%

1-7 days                  75%

7-14 days                50%

Above 14 days         25%

The specific hotels and airlines cancellation policies will also apply.

Liability

The company liability to passengers carried in vehicles for transfer, excursions and tours is governed by the laws of Kenya and all claims are subject to the courts of Kenya. Whilst every care is taken, the company shall not be held liable for loss or damage to personal property and clients are advised to arrange relevant travel insurance.

Visas

Visas are at discretion of the immigration office/s and Travel with Nashipae does not have control over them. Visa fees are not refundable even when it is not processed on time. Travel with Nashipae is not reliable for visa delays or any costing implication arising from this delay.

Flights

Clients to cross check flight timings and names of the flights including their names at the time of booking and rectify before tickets has been issued. Any change after, the cost is borne by the client. Travel with Nashipae is not liable for errors arising from this and subsequent costs.